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عمومی::
نامه اداری
I wrote several memos describing these innovations, added other ideas from my own experience, and gave the memos to my contact person in the company with the request that he distribute them to the various business unit and geographical managers who needed to be made aware of these ideas.
A fter some months, I discovered that those managers to whom I had personally given the memo thought it was helpful and on target, but rarely, if ever, did they pass it on, and none were ever distributed by my contact person.
Why did my helpful memos not circulate?
" Sending memos to people implies that they do not already know what is in the memo, which is seen to be potentially insulting.
Had I understood this aspect of their culture, I would have asked for a list of the names of the managers and sent the memo directly to them.
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